Order Management Analyst I
Fujitsu at a Glance
Fujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.
We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition has been the foundation of the Fujitsu’s success since its inception. In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value. Fujitsu wants innovators like you!
Req ID:10259
Duties and Responsibilities:
- Work directly with customers and internal teams to receive, process, and manage orders for assigned accounts
- Manage order entry, shipping, and billing processes accurately and in accordance with department metrics
- Coordinate order delivery and invoicing expectations with customers
- Work with internal teams to ensure timely delivery of product and services
- Monitor and manage Order Delivery and Billing blocks
- Provide product pricing and availability information to customers
- Act as the primary point of contact for customer buyers
- Understand and monitor SAP reports
- Prepare, review, and analyze various reporting data using Excel tools and functions (Pivot Tables, Macros, Vlookups, and other calculation functions)
- Coordinate and lead process improvement projects with cross functional support teams
- Review and report on monthly department performance to upper management
- Prepare and maintain process documentation (departmental and account specific)
Qualifications:
- Bachelor's degree in Business, Management, Finance, Marketing, Supply Chain, Logistics, or related field preferred
- 0-2 years of professional work experience
- Excellent communications, time management, and decision making skills
- Detail oriented with a demonstrated ability to identify data trends and process inefficiencies
- Ability to multi-task and work towards deadlines
- Ability to follow all documented work instructions
- Proficient with Microsoft office suite of products
- SAP experience is preferred
- Familiarity with Ariba, SalesForce, Sharepoint, Netweaver, and Visio is a plus
- At this time, Fujitsu Network Communications will not sponsor a new applicant for employment authorization for this position.
At Fujitsu, one of our corporate principles is "We respect human rights." This principle underpins our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners.