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IT Specialist

The Federal Emergency Management Agency (FEMA) has an immediate need to employ residents of Baton Rouge, Louisiana as temporary local hires to assist with disaster response and recovery efforts. Local hire employees are local residents who aid in the recovery of the community and help their fellow citizens in the recovery process. Apply for this exciting opportunity!

FEMA is seeking candidates with experience in information technology.
In this position, you will support end users by providing hands-on technical assistance to resolve hardware and software incidents.  
Typical assignments include:
  • Creating tests and labels, and running cables in accordance with the design plans.
  • Updating workstations based on operational requirements.
  • Assisting in the establishment of network connectivity.
  • Performing initial setup and configuration of customer hardware and software.
  • Analyzing, investigating, and resolving assigned Help Desk tickets.