Multicultural Business Strategy Summer Intern
Multicultural Business Strategy Intern
Time Frame: Summer 2020
This role is designed to provide hands on experience to acquire knowledge of methods, procedures and standards of the CUNA Mutual Group”s MCOE (Multicultural Center of Expertise). Candidates will have the opportunity to apply what they have learned in a classroom environment while gaining new skills in a dynamic professional setting. The MCOE is responsible for analyzing data to extract customer insights; sharing those insights with internal business units and credit union partners to improve products, services and revenue; and supporting our DEI efforts by building and nurturing partnerships within and outside the organization.
Candidates will assist members of the MCOE with key initiatives and projects. This role requires analytical acumen, strong story-telling skills, creativity/resourcefulness to solve problems, and a high level of empathy to understand different cultures and viewpoints. The ideal candidate will have a blend of quantitative (stats, math, research) and qualitative (marketing, public-speaking, strategy) course work.
Job Responsibilities:
Under the direction of the Director / Sr.Manager of Multicultural Business Strategy, the Multicultural Business Strategy Intern will be responsible for:
· Understanding key demographic trends (race, gender, age, income, etc) affecting credit unions and other financial institutions.
· Finding, synthesizing, and reporting on multicultural research to help the MCOE function increase what the organization knows about multicultural consumers.
· Gathering, writing and presenting insights about specific credit unions’ demographic membership to support our Credit Union Sales teams.
· Reviewing marketing literature in both English and/or Spanish to ensure cultural sensitivity and customer friendly language is adequately used.
· Assisting with other key projects as assigned.
Job Requirements:
· Pursuing a Master’s, Bachelor’s or Associate’s Degree in business, marketing, finance, data-science, or another related field.
· Strong computer (MS Office—Word, Excel, Outlook), analytical, critical thinking, problem solving and decision-making skills.
· Excellent written and verbal communications skills are a must, as well as intellectual curiosity and the desire to learn.
· Ability to work independently and have excellent organizational skills.
· Ability to speak/write in Spanish a plus.
CUNA Mutual Group’s insurance, retirement and investment products provide financial security and protection to credit unions and their members worldwide. As a dynamic and growing company, we strive to create a culture of performance, high standards and defined values. In return for your skills and contributions, we offer highly competitive compensation and benefit packages, significant professional growth, and the opportunity to win and be rewarded.
Please provide your Work Experience and Education or attach a copy of your resume. Applications received without this information may be removed from consideration.