Program Coordinator

Are you a great customer service representative ready to rise to the next leadership level? 

• Assist customers registering of their vehicles in North Carolina.
• Gain technical and administrative skills, and build an extensive knowledge of the NC General Statutes, policies and procedures related to the issuance of a North Carolina title and other credentials.
• Issue official/special/personalized license plates, crash reports, dealer/salesman licenses and inventory
• Provide customers with their driving or vehicle registration records following the Federal Privacy Act guidelines.
• Manage your cash draw and accept payments for driving license penalties and/or fees.

• Strong customer service experience with diverse customers explaining detailed information as it relates to laws, rules, and regulations.
• Experience with a computer and web-based databases.
• Ability to operate a calculator, printer, fax machine, and copier.
• Experience entering data, compiling, summarizing & analyzing data.
• Ability to explain & interpret policies, regulations, & programs
• Able to balance your cash drawer.

• Bachelor's degree; or
• An equivalent combination of training and experience.