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2021 Wealth and Investment Management (WIM) Operations Internship Program

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. 

Enterprise Operations is an enterprise function within the Chief Operating Office that consists of approximately 35,000 team members in the US and 28,000 team members in India and Philippines. This group is responsible for building a more unified, more integrated approach to Wells Fargo’s business operations functions. This includes contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions. By taking a more integrative approach to these functions, Wells Fargo will be able deliver a more consistent experience for our customers and operate more efficiently.

The Enterprise Operations Internship Program provides participants with a ten-week orientation to Wells Fargo and the Operations groups within our organization. The experience includes relevant work assignments, real-world training, group projects, and exposure to key leaders. It is designed to provide undergraduate students with a blend of business, technical, and personal developmental training. The program targets exceptional sophomores and juniors.
In addition to participating in the Wells Fargo Corporate Intern Program virtual learning series, our interns will have the opportunity to understand the day-to-day responsibilities of a team member and gain comprehensive professional and industry experience. The program exposes interns to a variety of business groups, providing a firm understanding of the company’s operations, business strategies, and corporate culture. 

Internship Duration: 10 Weeks during the summer June-August 2021

Locations
·        Charlotte, North Carolina
·        Minneapolis, Minnesota
·        St. Louis, Missouri

Placement
With the Enterprise Operations Intern Program, you will gain comprehensive professional and industry experience and be hired into the following group for the entire ten weeks:

Wealth Investment Management (WIM) is one of the company’s five main divisions. With $1.8 trillion in client assets², WIM businesses build enduring client relationships through sound, thoughtful and objective advice. We help our clients by developing individualized plans for everything from retirement goals to business succession planning, to family legacy intentions.

Responsibilities
Interns assume significant responsibilities that may include:
  • Maintain daily contact with leaders at all levels of the organization including senior management, team members, individual contributors and vendors.
  • Provide customer service to clients and internal team members as necessary.
  • Understand business needs and provide possible solutions by explaining in clear verbal and/or written communications to customers and/or management.
  • Partnering alongside various operations team on daily functions and responsibilities, may include, but not limited to
  • Client Onboarding & Account Maintenance
  • Collection, maintenance, reinvestment and disbursement of funds
  • Trade Processing, P&L production and analysis
  • Supporting daily settlement functions which include payment affirmation, settlement and exception resolution 
  • Contributing to business process modeling to enhance operational design processes
  • Creating presentations, and visuals to assist with documenting business requirements
  • Participating in new technology upgrades and testing of system enhancements
  • Compiling and analyzing metrics to identify trends, efficiencies, and potential control opportunities
  • Lead or participate in projects or support activities, which are moderate in size and organization span.
  • Share ideas and suggestions to improve day to day processes
  • Apply knowledge of the business and process engineering discipline to optimize business performance

Desired Qualifications
  • Ability to organize and manage multiple priorities
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Excellent verbal, written, and interpersonal communication skills
  • Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
  • Strong analytical skills and ability to solve complex technical problems

*** Those considered for Enterprise Operations Internships must be currently pursuing a Bachelor’s degree with an expected graduation between December 2021 – June 2022***

Wells Fargo will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.