2022 Enterprise Operations Analyst Program
The 2022 Enterprise Operations Analyst Program will be accepting applications through the Wells Fargo Career website on September 17-27, 2021 ONLY. To search and apply for open positions in this program, please go to https://www.wellsfargo.com/careers/ and click on “Search Jobs”. Search by Job ID # 5599123 and follow the instructions to complete your application.
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Enterprise Operations is an enterprise function within the Chief Operating Office that consists of approximately 35,000 team members in the US and 28,000 team members in India and Philippines. This group is responsible for building a more unified, more integrated approach to Wells Fargo’s business operations functions. This includes contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions. By taking a more integrative approach to these functions, Wells Fargo will be able deliver a more consistent experience for our customers and operate more efficiently.
Program Overview
The 2022 Enterprise Operations Analyst Program is ideal for recent undergraduates interested in working in a collaborative environment focused on personal and professional development. Program participants gain a deeper knowledge of the financial services industry through hands-on experience within Enterprise Operations.
While working as full-time team members in a strategically selected set of roles, Analysts will be placed in a full-time role within Enterprise Operations. As part of the program, they receive a twelve-month (non-rotational) development experience that includes intensive deep-dive sessions focusing on our key businesses, group project work, coaching and mentoring, and exposure to key leaders. Professional development during the program centers on developing communication and presentation skills, product and market educational sessions, personal branding and awareness, and project team assignments to support strategic initiatives. After completion of the twelve-month Enterprise Operations Analyst Program, participants continue in the role in which they were hired. There is an expectation that Analysts will stay in their role for at least two years.
The Program will focus on the Wealth & Investment Management (WIM) Operations track, as described below:
Wealth & Investment Management, or WIM, is one of the United States’ leading providers of financial and investment services. WIM provides a full range of personalized wealth management, investment, and retirement products and services to meet clients’ unique needs and help them achieve financial goals. Our mission is to help clients pursue their financial goals with confidence. We accomplish this by:
- Building enduring client relationships through sound, thoughtful, and objective advice
- Developing individualized plans for clients to help meet their financial objectives
- Helping clients build, manage, preserve, and transition their financial resources and wealth
WIM serves clients through the following businesses:
- Wells Fargo Private Bank serves high-net-worth individuals and families.
- Wells Fargo Advisors provides investment advice and guidance to clients through more than 13,200 full-service financial advisors and referrals from more than 5,450 licensed bankers.
- Wells Fargo Asset Management brings together a strategic balance of investment capabilities to serve the investment needs of institutions, financial advisors, and individuals worldwide.
Through Wells Fargo Private Bank, WIM is also a leading provider of trust, investment, and fiduciary services, including personal trust services and several specialized wealth services designed to meet the diverse needs of high-net-worth clients.
Program Duration: Full-time, 12-months (non-rotational). Start Date: July 11, 2022.
Program Locations: The position locations are determined by business need and are tied to the business function; they are not flexible. Most positions are aligned with our Headquarters locations: St. Louis, Missouri; Charlotte, North Carolina and Minneapolis, Minnesota. Applicants are encouraged to be open to relocation, for which a small stipend is provided.
General Responsibilities
- Maintain daily contact with leaders at all levels of the organization including senior management, team members, individual contributors and vendors.
- Provide customer service to clients and internal team members as necessary.
- Understand business needs and provide possible solutions by explaining in clear verbal and/or written communications to customers and/or management.
- Partner alongside various operations team on daily functions and responsibilities, may include, but not limited to
- Client Onboarding & Account Maintenance
- Collection, maintenance, reinvestment and disbursement of funds
- Trade Processing, P&L production and analysis
- Supporting daily settlement functions which include payment affirmation, settlement and exception resolution
- Contribute to business process modeling to enhance operational design processes
- Create presentations, and visuals to assist with documenting business requirements
- Participate in new technology upgrades and testing of system enhancements
- Compile and analyze metrics to identify trends, efficiencies, and potential control opportunities
- Lead or participate in projects or support activities, which are moderate in size and organization span.
- Share ideas and suggestions to improve day to day processes
- Apply knowledge of the business and process engineering discipline to optimize business performance
Desired Qualifications
- 3+ months professional experience through internships, part-time, or full-time work, and/or demonstrated leadership experience in a community setting
- Completion of coursework in Business, Economics, Finance, Accounting, Marketing, Communications, English or related field
- Experience successfully collaborating with others in a change driven environment
- Excellent verbal, written, and interpersonal communication skills
- Leadership experience including; coaching, training, and mentoring
- Ability to organize and manage multiple priorities
- Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
- Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
- Knowledge and understanding of financial services industry
- Strong analytical skills and ability to solve complex technical problems
- *Four-year undergraduate degree obtained between December 2021 – June 2022
Job Expectations
- Ability to travel 5% or more of the time
How to Apply
The 2022 Enterprise Operations Analyst Program will be accepting applications through the Wells Fargo Career website on September 17-27, 2021 ONLY.
- To search and apply for open positions in this program, please go to https://www.wellsfargo.com/careers/ and click on “Search Jobs”.
- Search by keywords, “Enterprise Operations” or Job ID # 5599123 and follow the instructions to complete your application.
IMPORTANT INFORMATION:
- After submitting your application, please monitor your e-mail for future communications
- Once your application is received, Wells Fargo will make initial contact with you via e-mail
- Please ensure your contact information (e-mail address and phone number) is current in your Wells Fargo Jobs Profile
- If your contact information has changed, please update prior to applying to this position
- Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo
- Due to a high volume of inquiries, please do not contact the hiring manager listed. Any inquiries sent to the hiring manager listed may not receive a response
- Wells Fargo will not sponsor visas for these positions and will not hire individuals whose work eligibility is based on their F-1 or other student visa status such as Optional Practical Training (OPT). Candidates must be authorized to work in the United States on a permanent basis.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.