Intern - Data Analyst (NA Operations) - Summer 2022- Nationwide/Remote (US)
Lumen’s Internship Program is a path for career readiness in the 4th Industrial Revolution.
Be a part of an internship program, driving human progress through technology. During a 10- week period our summer interns innovate and make an impact by transforming industries across the globe and changing the world one connection at a time. Our interns are presented with real business challenges and provide solutions that make a difference across all areas of the company, all while learning the skills needed to successfully navigate the modern workplace.
• Innovate – to deliver solutions to real business problems
• Transform – your skills and knowledge through challenging work projects
• Connect – to our company and culture creating valuable connections with your intern peers, work team and leaders across the organization.
• Impact – through Community & Social Involvement – collaborate with our ERGs to give back and make an impact in the communities Lumen serves.
The Main Responsibilities
As a Data Analyst Intern in our North America Operations organization, you will work collaboratively with our team to build AI strategy for the Lumen website. Tasks during the 10 weeks will have impact on the customers as well as the business. Data Analyst interns will have the potential to create and improve our virtual chat, virtual agent, and click to chat feature. This will give interns the opportunity to have a customer facing role while also improving the company through research and technical training.
-Help with research of new projects alongside program manager
-Research and produce data based on research
-Work directly with internal business customers
-Gather business requests
- Builds case to tell story
-Develop case for Data Scientist to code for website
-Create products from requests
What We Look For in a Candidate
o Enrolled at a 4-year accredited college or university, rising senior or master’s level education status at the start of the internship, graduating August 2022 – May 2023.
o Major/Degree: In pursuit of degree in Data Science, Computer Science, MIS Major, Cybersecurity, Statistics, or a related field
Proficiency and understanding of:
o Microsoft Suite
>Medium to advance knowledge
o ML studio
o Strong drive for results and taking initiative
o Intrinsically motivated to achieve goals
o Curious Minded- must be able to question the norm
o Ability to take direction and produce results from it
o Ability to be inquisitive, critical thinking, and adaptable
o Ability to collaborate and have agility while making effective decisions
o Strong written and verbal communication skills
Must be able to interact with customers on calls and in meetings
o Ideally the position will be in one of the following offices: Remote- Work From Home
o Intern must be able to work 30-40 hours be week during the 10-week program (June – August)
What to Expect Next
After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position. A separate email invitation will be sent to you (check your spam) within 6 hours of application. For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application. Thank you!