You are viewing a preview of this job. Log in or register to view more details about this job.

Business Transformation Intern

Summary:
The Genesys Business Transformation team is seeking a talented intern to help solve the most pressing and challenging business problems of the Bay Area's largest private software company. The team is at the center of accelerating Genesys’ ability to deliver against its strategic and financial goals by creating the leading Customer Experience platform. As the team's name suggests, Business Transformation works on only Genesys' most transformational programs and provides value in areas ranging from strategy formulation to pure execution enablement. The Business Transformation Intern will regularly interact with senior management and executives on strategy, planning and operational execution in tandem with other Business Transformation team members.

Key Responsibilities:
· Planning and execution for transformational and operational improvement initiatives in support of the Business Transformation team
· Analytics support for the facilitation of leadership strategic planning activities, including development and maintenance of corporate dashboards
· Being curious at the connection points of multiple pieces of data: Identify unmet or underserved needs of the organization, continuously evaluate, minimize complexities, optimize and improve processes.
· Participate in forums for collaboration to leverage best-of-breed information sharing, perform root cause analysis and cross-functional remediation and improvements.

This individual will interface with numerous internal groups (all levels of management) and must be able to quickly form productive and positive working relationships with staff with varying technical and business backgrounds and skill levels across cross-functional organizations.

Minimum Requirements:
· Strong analytics and structured problem-solving skills
· Ninja with at least 1 of the following: Excel, Tableau, Birst, SFDC, R, Python
· Basic financial and business acumen
· Solid communication skills
· High emotional intelligence
· Strong attention-to-detail, with the ability to drill down into very tactical considerations to ensure accuracy in deliverables
· Self-starter and autonomous, ability to multi-task, work independently, prioritize and get things done

Desirable Skills:
· Prior consulting or banking experience a plus